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Shipping Policy For www.siplearn.site

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Last Updated: [11/15/2025]

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Thank you for visiting and shopping at siplearn.site. The following policy outlines the shipping and delivery processes for your orders, which include our range of children's mugs, placemats, and other home and lifestyle products.

We are committed to ensuring your items arrive safely and in a timely manner.

1. Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday, excluding weekends and public holidays) after we receive your order confirmation and payment.

  • Please note that processing time is separate from shipping time. During peak seasons or sale events, processing times may be slightly longer. We will notify you if there are any significant delays.

2. Shipping Destinations

We currently ship within the [United States / List your shipping countries, e.g., United States and Canada].

  • Domestic Shipping: We offer shipping across the [United States].

  • International Shipping: [Choose one:]

    • Option A (No International): We do not currently offer international shipping outside of the [United States].

    • Option B (Yes International): We offer limited international shipping to [List countries]. Please note that any customs, import duties, or taxes are the responsibility of the recipient.

3. Shipping Methods and Costs

Shipping costs are calculated at checkout based on the weight of your items, the shipping destination, and the service you select.

We partner with reliable carriers like USPS, UPS, and FedEx to ensure your order is delivered safely.

Estimated shipping timeframes (once your order is shipped) are as follows:

  • Standard Shipping: 3-7 business days

Please note these are estimates and not guarantees. Shipping carriers may experience delays due to weather, peak volumes, or other unforeseen circumstances.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this to see the real-time status and estimated delivery date of your shipment.

If you have not received your tracking information within 5 business days of placing your order, please contact us at [sipearnsite@gmail.com].

5. Shipping Restrictions & Special Considerations

  • Children's Mugs & Placemats: These items are carefully packaged to prevent damage during transit. Due to their fragile nature, we use ample protective materials like bubble wrap and sturdy boxes.

  • Other Items: Our other non-child-related products are packed according to their specific needs to ensure they arrive in perfect condition.

6. Damaged or Lost Packages

We take great care in packaging your orders. However, if your order arrives damaged, please contact us immediately at [insert email address] within 48 hours of delivery. You may be asked to provide photos of the damaged product and packaging to assist us in filing a claim with the shipping carrier and to arrange for a replacement or refund.

Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please first check with your neighbors and your local post office. If the package is still missing, contact us, and we will initiate an inquiry with the shipping carrier.

7. Returns & Exchanges

Please refer to our separate [Return & Refund Policy] for detailed information on returning an item. Shipping costs are non-refundable. For return shipping, the customer is responsible for the cost of return postage unless the return is due to an error on our part.

Contact Us

If you have any questions about our shipping policy, please don't hesitate to contact our customer service team.

Email: [sipearnsite@gmail.com]
 

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